If you have even one customer, a Customer Value Journey already exists for your business. The question is whether you consciously generated that one customer or perhaps more importantly. Could you consciously realize this again? And again? And again?
Usually the answer to this is: NO.…
Let’s change this together.
Choose how we work together
You know your business best. Therefore, it is only natural that you decide how you want to work together. We provide the expertise, strategy and effective execution. We have only one goal and that is to make your organization a resounding success.
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Like your goals, your permanent contact is always quick and easy to reach
Customer Value Journey
Check out previous use cases, see what we’re working on today and what’s next on the horizon. We score, track and prioritize through an established framework and scorecard in a process we call the Customer Value Journey. In doing so, you have the reins in your own hands so that you are always on top of things.
Reporting dashboards
See all your key metrics and kpi’s for all your acquisition channels at a glance through our unique live dashboard. Adjust the date range yourself and see what runs better or worse versus the past. So you’re just one click away from all your marketing data.
Monthly reviews
Every month we sit together at least once to walk through the current results. In this way, we look at what worked (or didn’t work), why, what we learned from this and what we should do differently in the future. This obliges us to proactively come up with new ideas and solutions every month.
Quarterly reviews
In addition to our monthly reviews, once a quarter we walk through your numbers together completely in depth. This moment serves to shift the focus points to the (potentially new) bottlenecks. In this way, we will always be focused and your marketing machine will run smoother and smoother.
Email updates
Of course, you hear us more than once a month. Got a quick question? Feel free to send an email. This is guaranteed to be handled within 24 hours. We are not just another agency floating somewhere, we are your permanent partner who helps build the organization.
Telephone accessibility
We provide time to keep you in the loop on an ongoing basis and update you on changes and results. Conversely, you can also reach your regular contact person every day within office hours. Not available? Then he or she always calls back.